All orders are typically processed and dispatched within 48 hours (Monday–Friday) after payment confirmation. Bark&Bristle

Standard delivery time is 7–13 days from dispatch, depending on destination.

As soon as the package ships, you will receive a tracking link so you can monitor delivery progress.

If you receive a damaged or incorrect item, or your package is missing items, please contact us within 48 hours of delivery.

Provide your order number and a photo of the damage or issue — we’ll arrange a replacement or full refund promptly.

(UNBOXING VIDEO OF THE PRODUCT IS MANDATORY)

We offer a “Money-Back Guarantee”: if you’re not fully satisfied, we’ll work to make things right. Bark&Bristle

To be eligible for refund or return, items must be unused, in original packaging, and returned within 14–30 days of delivery (unless damaged or incorrect).

Sale or deeply discounted items may have specific return limitations — clearly noted at checkout if so.

Once we receive your returned item and inspect it, we’ll notify you via email about approval or rejection.

Approved refunds will be issued to the original payment method within 5–14 business days, depending on your bank or card issuer.